Outage in FormAssembly
Email Notifications
Resolved MinorIncident Report
Some customers are reporting that email notifications aren't being sent as expected upon form completion, and our team is investigating now.
We will post more information as it becomes available.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 14 hours ago - at 04/08/2026 02:49PM
The issue affecting email notification delivery has been resolved. A temporary third-party blocklist listing was identified and removed. Email notifications are now functioning normally.
If you continue to experience issues, please contact support.
MONITORING
1 day ago - at 04/07/2026 11:56PM
We have identified the cause of the email notification delivery issue as a temporary listing of one of our sending IPs on a third-party blocklist, which resulted in email rejections for some customers.
The listing has since been removed, and we have not observed any new rejection logs since 2:21 PM ET. Email notifications should now be functioning normally.
We are continuing to monitor the situation to ensure stability. We will provide another update once we confirm the issue is fully resolved.
INVESTIGATING
1 day ago - at 04/07/2026 07:35PM
Some customers are reporting that email notifications aren't being sent as expected upon form completion, and our team is investigating now.
We will post more information as it becomes available.
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