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Outage in FormAssembly

Loss of Salesforce Connector on small subset of accounts

Resolved Minor
May 20, 2026 - Started about 13 hours ago - Lasted about 1 hour
Official incident page

Incident Report

Our team is currently investigating reports of loss of access to a small subset of Team and Enterprise accounts. We will update here with more information shortly.
Components affected
FormAssembly Enterprise

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Latest Updates ( sorted recent to last )
RESOLVED about 12 hours ago - at 05/20/2026 04:36PM

This incident has been resolved. Please note that responses received during the downtime may need to be reprocessed for the connector run to complete. Please check your response log to confirm.

INVESTIGATING about 13 hours ago - at 05/20/2026 03:43PM

We are continuing to investigate this issue.

INVESTIGATING about 13 hours ago - at 05/20/2026 03:41PM

Our team is currently investigating reports of loss of access to a small subset of Team and Enterprise accounts. We will update here with more information shortly.

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