Outage in Formstack
Confirmation Emails
Resolved MajorIncident Report
Summary AI Generated
Formstack experienced a 21-minute disruption where confirmation emails sent through Formstack Forms were delayed or not delivered, including test emails triggered from the settings screen. The issue was isolated to the SendGrid email system, while notification emails continued to function normally. A fix was implemented and the incident was fully resolved.
We've identified an issue affecting confirmation emails sent through Formstack Forms. The Confirmation emails from forms are currently delayed or not being delivered, including test emails sent from the settings screen. Notification emails remain unaffected.
Components affected
Formstack Email System (SendGrid)Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 08/25/2026 12:45PM
The incident has been resolved
MONITORING
9 days ago - at 08/25/2026 12:35PM
A fix has been implemented and we are monitoring results
INVESTIGATING
9 days ago - at 08/25/2026 12:25PM
We've identified an issue affecting confirmation emails sent through Formstack Forms. The Confirmation emails from forms are currently delayed or not being delivered, including test emails sent from the settings screen. Notification emails remain unaffected.
Latest Formstack outages
Formstack Forms: Confirmation Email Delivery Issues - 17 days ago
Formstack Forms: Application Unavailable - 20 days ago
Forms for Salesforce: Form Migration Issues Affecting Large Forms - about 2 months ago
Formstack Documents: Users Unable to Access Document Builder - 2 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
