Outage in Formstack
Formstack Forms: Phone Number Field
Resolved MinorIncident Report
Summary AI Generated
A bug in Formstack Forms caused some users to receive validation errors when entering data into the Phone Number field, affecting the Main Application. A fix was implemented approximately 30 minutes after identification, followed by a monitoring period. The incident was fully resolved after lasting roughly 4.5 hours.
We have identified an issue causing some users to receive a validation error when entering a phone number in the Phone Number field on Forms.
Our team has identified the cause and is working to resolve the issue.
Components affected
Formstack Main ApplicationTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 09/17/2026 07:15PM
This incident has been resolved.
MONITORING
7 days ago - at 09/17/2026 03:20PM
A fix has been implemented for the issue causing some users to receive a validation error when entering a phone number in the Phone Number field on Forms.
We are monitoring to ensure the issue remains resolved.
IDENTIFIED
7 days ago - at 09/17/2026 02:48PM
We have identified an issue causing some users to receive a validation error when entering a phone number in the Phone Number field on Forms.
Our team has identified the cause and is working to resolve the issue.
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