Australia Azure SY2 aus.hxplatform.com errors - Studio / Task / Survey Designer

This issue has been resolved.

A fix has been implemented, the site is fully operational and we are monitoring the results.

Update: Most services are up and running, Studio remains and we are focusing all of our efforts on getting this module working. Another update to follow within an hour

Update: We're continuing to restore functionality on the Australia SaaS site. More Systems are now up and running. We'll continue to keep working on restoring the entire site to full functionality.

We are continuing to work on a fix for this issue.

We've been able to restore the ability for CATI interviewers to login, we're continuing to monitor for CATI specific errors.

Update: While on a call with Senior resources, we are making progress and are re-introducing backend Services. We're looking to get the site restored as soon as possible. Some functionality is being restored, and we will continue to send an update within an hour.

Update: There is an ongoing call with senior resources to investigate the issues with the Australian site. We are working towards getting the site fully operational as soon as possible, and will send an update with further details in an hour.

We are continuing to investigate the issues on the Australia SaaS site. Additional resources are being pulled in to assist with the investigation. An update will be sent within an hour.

Hello, we are currently investigating a High Priority issue on the Australia Azure SaaS site. The Forsta Plus Cloud Operations team is engaged, and escalating to senior Engineers globally. More details to follow within an hour.