Outage in Forsta
Forsta Plus/HX Platform US SaaS site - CATI interviewing slowness
Resolved MajorIncident Report
We are currently troubleshooting some backend processes that are affecting CATI interviewing on the US SaaS site. This is being treated with a high priority, and we'll be providing an update within 30 minutes.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 07/31/2025 09:33PM
This incident has been resolved.
MONITORING
9 months ago - at 07/31/2025 09:24PM
The Backend process that was causing issues with CATI interviewing has been restarted and the Forsta Cloud Operations team is monitoring for further instances.
INVESTIGATING
9 months ago - at 07/31/2025 09:23PM
We are continuing to investigate this issue.
INVESTIGATING
9 months ago - at 07/31/2025 09:17PM
We are currently troubleshooting some backend processes that are affecting CATI interviewing on the US SaaS site. This is being treated with a high priority, and we'll be providing an update within 30 minutes.
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