Outage in Forsta
Forsta Plus/HX Platform US SaaS site - CATI interviewing slowness
Resolved Major
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Outage Details
We are currently troubleshooting some backend processes that are affecting CATI interviewing on the US SaaS site. This is being treated with a high priority, and we'll be providing an update within 30 minutes.
Components affected
Forsta CATILatest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 07/31/2025 09:33PM
This incident has been resolved.
MONITORING
about 2 months ago - at 07/31/2025 09:24PM
The Backend process that was causing issues with CATI interviewing has been restarted and the Forsta Cloud Operations team is monitoring for further instances.
INVESTIGATING
about 2 months ago - at 07/31/2025 09:23PM
We are continuing to investigate this issue.
INVESTIGATING
about 2 months ago - at 07/31/2025 09:17PM
We are currently troubleshooting some backend processes that are affecting CATI interviewing on the US SaaS site. This is being treated with a high priority, and we'll be providing an update within 30 minutes.
Latest Forsta outages
Forsta Plus : We are currently investigating an issue with CATI and CAWI for Euro site. - 3 days ago
Forsta Plus KSA: Issues with end user login - 14 days ago
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