Outage in Forsta

Forsta Plus: We are currently investigating an issue with Launch survey and CATI login issues for Euro site.

Resolved Minor
August 27, 2025 - Started 29 days ago - Lasted about 5 hours
Official incident page

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Outage Details

Updated status will be provided within 30 minutes.
Components affected
Forsta Task system Forsta CATI
Latest Updates ( sorted recent to last )
RESOLVED 29 days ago - at 08/27/2025 01:08PM

This incident has been resolved.

MONITORING 29 days ago - at 08/27/2025 12:00PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 29 days ago - at 08/27/2025 11:44AM

We are continuing to work on a fix for this issue.

IDENTIFIED 29 days ago - at 08/27/2025 11:10AM

We are continuing to work on a fix for this issue.

IDENTIFIED 29 days ago - at 08/27/2025 10:29AM

Issues regarding the task system are now resolved. The team are still looking into the issues relating to CATI

IDENTIFIED 29 days ago - at 08/27/2025 10:07AM

A fix is being implemented. Updated status will be provided within 30 minutes.

IDENTIFIED 29 days ago - at 08/27/2025 09:31AM

A fix is being implemented. Target resolution time is 30 minutes. Updated status will be provided within 30 minutes.

INVESTIGATING 29 days ago - at 08/27/2025 09:12AM

We are continuing to investigate the issue. An updated status will be provided within 30 minutes

INVESTIGATING 29 days ago - at 08/27/2025 08:43AM

Updated status will be provided within 30 minutes.

Latest Forsta outages

Forsta Plus: CRM Connector down on Euro - 3 days ago
Forsta Plus : We are currently investigating an issue with CATI and CAWI for Euro site. - 6 days ago
Forsta Plus KSA: Issues with end user login - 17 days ago
Forsta Plus KSA: Gateway timeout for end user portal link and system instability - 17 days ago
Forsta Plus: We are currently investigating an issue with slowness on CATI for Euro site. - 21 days ago

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