Outage in Forsta
AU HX Platform Errors accessing some parts of the application
Resolved Major
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Outage Details
We are currently investigating an issue affecting the AU HX Platform (Australia Cloud). Our Cloud Operations team is engaged with high priority to resolve the matter.
Initial findings suggest the issue is related to a deployment introduced earlier today, impacting access to the HX Platform Home page, Survey Designer, and other parts of the application.
We will provide updates within an hour
Latest Updates ( sorted recent to last )
RESOLVED
about 23 hours ago - at 10/02/2025 11:40PM
We are continuing to monitor the platform closely throughout the day to ensure stability and performance.
Thank you for your continued patience and understanding.
MONITORING
about 23 hours ago - at 10/02/2025 11:27PM
A fix has been implemented for the issue affecting the AU HX Platform (Australia Cloud). We are continuing to monitor the platform closely throughout the day to ensure stability and performance.
Thank you for your continued patience and understanding.
INVESTIGATING
1 day ago - at 10/02/2025 10:15PM
We’ve escalated the issue to senior members of our Cloud Operations team, and the investigation remains ongoing. The team continues to treat this with high priority.
We appreciate your patience and will share further updates within an hour.
INVESTIGATING
1 day ago - at 10/02/2025 09:20PM
We are currently investigating an issue affecting the AU HX Platform (Australia Cloud). Our Cloud Operations team is engaged with high priority to resolve the matter.
Initial findings suggest the issue is related to a deployment introduced earlier today, impacting access to the HX Platform Home page, Survey Designer, and other parts of the application.
We will provide updates within an hour
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