Outage in Forsta

Forsta Plus Euro SaaS site issues - Launch survey, access to site

Resolved Major
October 10, 2025 - Started 5 days ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating issues with the Forsta Plus Euro SaaS site. Monitoring is showing errors with Launch survey tasks, accessing the home page. Forsta Cloud Operations are investigating, and we will provide an update within 30 minutes.
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Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 10/10/2025 04:10PM

This incident has been resolved.

MONITORING 5 days ago - at 10/10/2025 03:50PM

The Forsta Cloud Operations team has recycled several backend services that were in a degraded state. As a result, tasks are now completing successfully, and previously reported errors in Survey Designer should be resolved.
We are continuing to monitor the site closely over the next few hours to ensure stability and optimal performance.

INVESTIGATING 5 days ago - at 10/10/2025 03:25PM

We are currently investigating issues with the Forsta Plus Euro SaaS site. Monitoring is showing errors with Launch survey tasks, accessing the home page. Forsta Cloud Operations are investigating, and we will provide an update within 30 minutes.

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