Outage in Forsta

Forsta Plus: We are currently investigating an issue with slowness in CATI Interviewing for Euro site.

Resolved Minor
November 12, 2025 - Started about 1 month ago - Lasted about 3 hours
Official incident page

Incident Report

Updated status will be provided within 30 minuttes.
Components affected
Forsta CATI

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/12/2025 08:23PM

This incident has been resolved.

MONITORING about 1 month ago - at 11/12/2025 07:33PM

After a brief incident between 6:45 PM and 6:55 PM UK time, we will continue actively monitoring the site throughout the evening to watch for any additional disruptions.

MONITORING about 1 month ago - at 11/12/2025 06:02PM

The Forsta Cloud Operations team has identified a backend process that was in a bad state and have restarted that particular part of the application. We're seeing indications that this has resolved the issues clients were experiencing with CATI slowness. The Forsta Team will continue to monitor the site for any other unusual performance indicators.

INVESTIGATING about 1 month ago - at 11/12/2025 05:53PM

The Forsta Cloud Operations team are currently troubleshooting an issue on the Euro SaaS site. The investigation is ongoing, and senior members of their organization have been involved. More details to follow within 30 minutes.

INVESTIGATING about 1 month ago - at 11/12/2025 05:13PM

Updated status will be provided within 30 minuttes.

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