Forsta Plus US SaaS - Delays in Text Analytics Jobs processing and Auto Combined survey Data flows

Resolution
The issue affecting Text Analytics and Vault data flows in the US SaaS environment has been resolved. All impacted services are now operating normally, and data flows are processing as expected.
Details
The underlying issue that prevented certain data flows from starting or completing successfully has been identified and addressed. Any queued or delayed jobs have been restarted and are progressing.

Service Impacted: Text Analytics & Vault Data Flows
Region: US SaaS Environment
Status: Monitoring
Update
We have identified the underlying issue affecting Text Analytics and Vault data flows in the US SaaS environment. To mitigate the impact, we have applied additional resource scaling to the affected components.
Current State
Data flows are beginning to recover and processing is resuming. Our teams are actively monitoring the platform to ensure continued stability and to confirm that all impacted workloads return to normal operation.

Service Impact: Text Analytics & AutoCombined Survey (Vault) Data Flows
Start Time: 2 PM Eastern time
Region: US SaaS Environment

We are currently investigating an issue affecting Text Analytics and Vault data processing within the US SaaS environment. Impacted data flows are failing to start or progressing unsuccessfully, which may result in delayed or missing processing for customer projects relying on these services.

Current Status
Our engineering and platform operations teams are actively analyzing the root cause. Initial indications suggest a backend processing component is not triggering required pipelines as expected. We are working to isolate the issue and restore normal data flow operations.