Outage in Fortanix SaaS
DSM Saas | EU region | timeouts issue in the Frankfurt region | Monitoring
Resolved MinorIncident Report
Between 12:58 UTC and 13:08 UTC on April 24, 2026, we observed elevated error rates and pod restarts in our Frankfurt region.
All affected pods have since recovered and are currently running normally. Investigation into the root cause is ongoing.
Components affected
Fortanix SaaS Service availability Fortanix SaaS Key Management Fortanix SaaS Key usage (Cryptographic operation)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
13 days ago - at 04/26/2026 07:22AM
Services have remained stable since recovery, with no further impact observed
MONITORING
14 days ago - at 04/25/2026 06:03PM
Following the incident on April 24, 2026 (12:58–13:08 UTC), services in the Frankfurt region have remained stable, and no further issues have been observed.
We believe we have identified the root cause and are in the process of validating it through testing. The team is also working on corrective actions to prevent recurrence.
We will provide a detailed root cause analysis once our investigation is complete.
MONITORING
15 days ago - at 04/24/2026 05:50PM
We are continuing to monitor for any further issues.
MONITORING
15 days ago - at 04/24/2026 02:14PM
Between 12:58 UTC and 13:08 UTC on April 24, 2026, we observed elevated error rates and pod restarts in our Frankfurt region.
All affected pods have since recovered and are currently running normally. Investigation into the root cause is ongoing.
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