Outage in FortiGate Cloud
Service Advisory: FortiGate Cloud Degradation in US Region
Resolved MinorIncident Report
Summary AI Generated
FortiGate Cloud service in the US region experienced degradation for 4.7 hours due to an underlying network issue, causing unstable tunnel connections for some devices. The service was fully restored at 12:00 PM Pacific time, while device log upload functionality remained unaffected throughout the incident.
The FortiGate Cloud service in the US region is experiencing service degradation due to an underlying network issue that started at 7:00 AM this morning. The team is working on it.
Other regions are not affected.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
3 minutes ago - at 04/23/2026 11:19PM
The system was restored at 12:00 PM Pacific time.
Tunnel connection was not stable for some devices during the incident.
Device log upload was not impacted during the incident.
INVESTIGATING
about 5 hours ago - at 04/23/2026 06:39PM
We are continuing to investigate this issue.
INVESTIGATING
about 5 hours ago - at 04/23/2026 06:38PM
The FortiGate Cloud service in the US region is experiencing service degradation due to an underlying network issue that started at 7:00 AM this morning. The team is working on it.
Other regions are not affected.
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