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Outage in FortiLAN

Service Advisory: FortiCare Issue Affecting FortiEdge and Other Cloud Services

Resolved Major
May 19, 2025 - Started 12 months ago - Lasted about 4 hours
Official incident page

Incident Report

We are experiencing an issue with the FortiCare Service, which is impacting several cloud services. Our team is actively working on resolving this with the highest priority. Please note: There is no impact to network services or device connectivity at this time. We sincerely apologize for the inconvenience and appreciate your patience as we work to restore full functionality
Components affected
FortiLAN REST API FortiLAN REST API FortiLAN REST API FortiLAN REST API FortiLAN Network Management Portal FortiLAN Network Management Portal FortiLAN Network Management Portal FortiLAN Network Managment Portal FortiLAN Main Dashboard FortiLAN Main Dashboard FortiLAN Main Dashboard FortiLAN Main Dashboard

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Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 05/19/2025 02:20PM

This incident has been resolved.

INVESTIGATING 12 months ago - at 05/19/2025 10:36AM

We are experiencing an issue with the FortiCare Service, which is impacting several cloud services. Our team is actively working on resolving this with the highest priority.
Please note: There is no impact to network services or device connectivity at this time.
We sincerely apologize for the inconvenience and appreciate your patience as we work to restore full functionality

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