Outage in FortiSOAR

DNS issue

Resolved Major
January 17, 2025 - Started 4 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently experiencing a DNS issue. Our team is actively investigating the root cause, and we sincerely apologize for any inconvenience this may cause. We will provide regular updates as we work toward a resolution.
Components affected
FortiSOAR Cloud Portal FortiSOAR Cloud Portal FortiSOAR Cloud Portal FortiSOAR Forticare Service FortiSOAR Forticare Service FortiSOAR Forticare Service FortiSOAR FortiStack FortiSOAR FortiStack FortiSOAR FortiStack
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 01/17/2025 07:48AM

This incident has been resolved.

INVESTIGATING 4 months ago - at 01/17/2025 07:13AM

We are currently experiencing a DNS issue. Our team is actively investigating the root cause, and we sincerely apologize for any inconvenience this may cause. We will provide regular updates as we work toward a resolution.

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