Outage in FOSSA, Inc.

Sustained High Database Load

Resolved Major
July 13, 2023 - Started over 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating high database load which is impacting UI performance.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/13/2023 06:27PM

We've resolved the incident on the backend and functionality has been restored. We will continue to monitor and make improvements in our response.

MONITORING over 1 year ago - at 07/13/2023 06:14PM

We are out of maintenance mode and are now monitoring.

IDENTIFIED over 1 year ago - at 07/13/2023 05:41PM

We are proceeding with a database restart, which will trigger a temporary maintenance mode across the platform.

IDENTIFIED over 1 year ago - at 07/13/2023 05:39PM

We are continuing remediation efforts based on the previously likely identified cause.

IDENTIFIED over 1 year ago - at 07/13/2023 04:59PM

We are continuing remediation efforts based on the previously likely identified cause.

IDENTIFIED over 1 year ago - at 07/13/2023 04:38PM

We believe to have identified a potential cause for the DB load and will be attempting a remediation.

INVESTIGATING over 1 year ago - at 07/13/2023 04:28PM

We are continuing the investigation. Due to the database load affecting potentially other components, we are widening the scope of the outage to "partial outage" on all components interacting with the database

INVESTIGATING over 1 year ago - at 07/13/2023 04:11PM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 07/13/2023 03:40PM

We are currently investigating high database load which is impacting UI performance.

Latest FOSSA, Inc. outages

Intermittant Slowness - 10 days ago
Degraded Application Performance - about 2 months ago
Connectivity Issues - 4 months ago
App Latency is High - 5 months ago

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