Outage in Fountain
Issue with I-9 center
Resolved MinorIncident Report
In order to better serve our customers, we will be performing internal maintenance which will result in downtime across our network on Monday July 14, 2025 8:00 PM – 8:30 PM MST. During this window, the I-9 form and W-4 form tasks, supported through our E-verify partner, WorkBright, will be unavailable to users. We apologize for any inconvenience this may cause. To ensure a seamless experience for applicants, those who are not currently in the I-9 Center will remain in their current status. Similarly, applicants within the I-9 Center will maintain their progress exactly as it was before the downtime. We are committed to making this process as smooth as possible and appreciate your understanding as we work to enhance our services.
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 07/04/2025 02:38AM
The scheduled maintenance has been completed
IDENTIFIED
10 months ago - at 07/04/2025 02:02AM
We will be undergoing scheduled maintenance during this time.
INVESTIGATING
10 months ago - at 07/04/2025 02:02AM
In order to better serve our customers, we will be performing internal maintenance which will result in downtime across our network on Monday July 14, 2025 8:00 PM – 8:30 PM MST. During this window, the I-9 form and W-4 form tasks, supported through our E-verify partner, WorkBright, will be unavailable to users. We apologize for any inconvenience this may cause. To ensure a seamless experience for applicants, those who are not currently in the I-9 Center will remain in their current status. Similarly, applicants within the I-9 Center will maintain their progress exactly as it was before the downtime. We are committed to making this process as smooth as possible and appreciate your understanding as we work to enhance our services.
Latest Fountain outages
Stale Analytics Data - 28 days ago
AI Recruiter Configuration Issue - about 1 month ago
Analytics Performance Degradation - about 2 months ago
Service Disruption – US-East-2 Region - about 2 months ago
Planned downtime - Fountain application in us-east-1 (us-4.fountain.com) - about 2 months ago
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