Outage in Fountain
i9 Centre – Ongoing Service Issue
Resolved Minor
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Outage Details
In order to better serve our customers, we will be performing internal maintenance which will result in downtime across our network on Monday July 14, 2025 8:00 PM – 9:00 PM MST. During this window, the I-9 form and W-4 form tasks, supported through our E-verify partner, WorkBright, will be unavailable to users. We apologize for any inconvenience this may cause. To ensure a seamless experience for applicants, those who are not currently in the I-9 Center will remain in their current status. Similarly, applicants within the I-9 Center will maintain their progress exactly as it was before the downtime. We are committed to making this process as smooth as possible and appreciate your understanding as we work to enhance our services.
Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 07/15/2025 02:43AM
The scheduled maintenance has been completed
MONITORING
1 day ago - at 07/15/2025 02:39AM
The scheduled maintenance has been completed and we are monitoring the services
IDENTIFIED
1 day ago - at 07/15/2025 02:16AM
We will be undergoing scheduled maintenance during this time.
INVESTIGATING
1 day ago - at 07/15/2025 02:02AM
In order to better serve our customers, we will be performing internal maintenance which will result in downtime across our network on Monday July 14, 2025 8:00 PM – 9:00 PM MST. During this window, the I-9 form and W-4 form tasks, supported through our E-verify partner, WorkBright, will be unavailable to users. We apologize for any inconvenience this may cause. To ensure a seamless experience for applicants, those who are not currently in the I-9 Center will remain in their current status. Similarly, applicants within the I-9 Center will maintain their progress exactly as it was before the downtime. We are committed to making this process as smooth as possible and appreciate your understanding as we work to enhance our services.
Latest Fountain outages
Issue with I-9 center - 13 days ago
Intermittent Availability Issues - about 1 month ago
Planned downtime - HireGo and Candidate AI - 3 months ago
Planned downtime - Amazon-EU - 3 months ago
Planned downtime - Fountain application - 4 months ago
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