Outage in Fountain
Cue agent service disruption
Resolved MinorIncident Report
Summary AI Generated
The Fountain Cue agent service experienced slowness and unavailability for 1.2 hours due to a third-party service disruption. The third-party vendor identified and implemented a fix for the underlying issue. The incident was resolved after monitoring confirmed the fix was successful.
Some Cue services may be slow or unavailable due to 3rd-party service disruption. Investigation is underway.
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Latest Updates ( sorted recent to last )
RESOLVED
26 days ago - at 05/06/2026 05:33PM
This incident is resolved
MONITORING
26 days ago - at 05/06/2026 04:35PM
Our 3rd party vendor has implemented a fix and we are monitoring the results.
IDENTIFIED
26 days ago - at 05/06/2026 04:26PM
We are continuing to work on a fix for this issue.
IDENTIFIED
26 days ago - at 05/06/2026 04:26PM
Our 3rd-party provider has identified the issue and working toward a resolution.
INVESTIGATING
26 days ago - at 05/06/2026 04:25PM
Some Cue services may be slow or unavailable due to 3rd-party service disruption. Investigation is underway.
Latest Fountain outages
Partial Service Degradation - about 14 hours ago
Planned downtime - Fountain application on eu-1 - 2 days ago
Planned downtime - Fountain application on ap-1 - 2 days ago
Planned Maintenance – Fountain Hire - 3 days ago
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