Outage in Fountain
Issues logging in to us-2
Resolved MajorIncident Report
Summary AI Generated
A subset of users experienced login issues when accessing us-2.fountain.com, receiving error codes that prevented them from reaching the Fountain application. The engineering team implemented a fix and monitored the results before confirming full resolution. The incident lasted 22 minutes and has been completely resolved.
We are investigating an issue affecting a subset of users when navigating to us-2.fountain.com that returns an error code and does not proceed to the Fountain application.
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Latest Updates ( sorted recent to last )
RESOLVED
14 days ago - at 05/18/2026 03:28PM
This incident has been resolved.
MONITORING
14 days ago - at 05/18/2026 03:15PM
A fix has been implemented and we are monitoring the results
INVESTIGATING
14 days ago - at 05/18/2026 03:06PM
We are investigating an issue affecting a subset of users when navigating to us-2.fountain.com that returns an error code and does not proceed to the Fountain application.
Latest Fountain outages
Partial Service Degradation - about 14 hours ago
Planned downtime - Fountain application on eu-1 - 2 days ago
Planned downtime - Fountain application on ap-1 - 2 days ago
Planned Maintenance – Fountain Hire - 3 days ago
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