Outage in Fountain
Slowness with Hire
Resolved MinorIncident Report
Summary AI Generated
The Fountain Hire service experienced slowness affecting some tenants due to a release issue, with secondary impacts on multiple app domains including the main site and US regional instances. A fix was implemented after 2 hours, restoring normal performance and resolving access issues with Message Center.
We have identified an issue with the release in Hire that is causing some slowness for some tenants.
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Latest Updates ( sorted recent to last )
RESOLVED
13 days ago - at 05/19/2026 09:06PM
This incident has been resolved.
MONITORING
13 days ago - at 05/19/2026 08:28PM
A fix has been implemented. Message Center should now be accessible again. We will continue to monitor.
IDENTIFIED
13 days ago - at 05/19/2026 08:02PM
We are seeing a secondary impact on app.fountain.com, app.us-2.fountain.com and app.us-4.fountain.com. We are continuing to investigate.
MONITORING
13 days ago - at 05/19/2026 07:16PM
Normal performance should be restoring
IDENTIFIED
13 days ago - at 05/19/2026 07:09PM
We have identified an issue with the release in Hire that is causing some slowness for some tenants.
Latest Fountain outages
Partial Service Degradation - about 14 hours ago
Planned downtime - Fountain application on eu-1 - 2 days ago
Planned downtime - Fountain application on ap-1 - 2 days ago
Planned Maintenance – Fountain Hire - 3 days ago
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