P2 - Failures impacting Adaco ordering, People System gateway messaging & RME reporting

We are confident that our solution has resolved this incident.

This will conclude the updates to the status page regarding this outage however a formal Incident Report will be posted here with the next 5 business days.

We greatly apologise for this disruption.

We have now implemented a solution and are currently monitoring for completeness.

The next update will be provided upon confirmation of resolution.

We apologise for this disruption to your service.

We believe that we have now resolved the issue impacting ordering on Purchasing and Inventory (Adaco).

Our Engineering teams will continue to work on a resolution for Recipes and Menus (StarChef) and HR (UK) - Onboarding.

There will be no further update this evening, the next update will be provided by 10 am tomorrow morning, unless there is a resolution sooner.

We have been made aware of an issue that is impacting the following solutions, Purchasing and Inventory (Adaco), Recipes and Menus (StarChef) and HR (UK) - Onboarding.

We have been able to identify the cause of this incident and are currently working towards finding an appropriate resolution.

We will continue to provide updates here every 60 minutes or less until full service has been restored.

We deeply apologise for this disruption.