Outage in Fourth
NOTICE TO CUSTOMERS - Single Sign On
Resolved MajorIncident Report
As part of our ongoing commitment to security, Fourth is implementing a mandatory password reset for users of the Fourth Single Sign-On (SSO) platform.
The next time you log in, you’ll be prompted to reset your password. Simply select “Forgot username or password” and follow the instructions to create a new one.
This is a planned update — no action is required until your next login.
Components affected
Fourth Platform & Single Sign On Fourth Purchasing and Inventory (Adaco) Fourth Analytics Fourth Payroll Fourth Purchase to Pay (Tradesimple) Fourth Recipes and Menus (StarChef) Fourth HR (UK) Fourth Ordering (Marketplace) Fourth Applicant Tracking System (ATS) Fourth Engage & Mobile Apps Fourth Inventory (Stock R9) Fourth FnB (Stock Live) Fourth Labour ProductivityTrusted by 1000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 10/31/2025 05:32PM
This incident has been resolved.
MONITORING
6 months ago - at 10/27/2025 09:45AM
As part of our ongoing commitment to security, Fourth is implementing a mandatory password reset for users of the Fourth Single Sign-On (SSO) platform.
The next time you log in, you will be informed your credentials are incorrect.
Simply select “Forgot username or password” and follow the instructions to create a new one.
This is a planned update — no action is required until your next login.
MONITORING
6 months ago - at 10/25/2025 06:37AM
As part of our ongoing commitment to security, Fourth is implementing a mandatory password reset for users of the Fourth Single Sign-On (SSO) platform.
The next time you log in, you’ll be prompted to reset your password. Simply select “Forgot username or password” and follow the instructions to create a new one.
This is a planned update — no action is required until your next login.
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