Outage in Fourth
NOTICE TO CUSTOMERS - Single Sign On
Resolved MajorIncident Report
As part of our ongoing commitment to security, Fourth is implementing a mandatory password reset for users of the Fourth Single Sign-On (SSO) platform.
The next time you log in, you’ll be prompted to reset your password. Simply select “Forgot username or password” and follow the instructions to create a new one.
This is a planned update — no action is required until your next login.
Components affected
Fourth Analytics Fourth Applicant Tracking System (ATS) Fourth Engage & Mobile Apps Fourth HR (UK) Fourth Labour Productivity Fourth Payroll Fourth FnB (Stock Live) Fourth Inventory (Stock R9) Fourth Ordering (Marketplace) Fourth Purchase to Pay (Tradesimple) Fourth Purchasing and Inventory (Adaco) Fourth Recipes and Menus (StarChef) Fourth Platform & Single Sign OnNeed to monitor Fourth outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 10/31/2025 05:32PM
This incident has been resolved.
MONITORING
about 1 month ago - at 10/27/2025 09:45AM
As part of our ongoing commitment to security, Fourth is implementing a mandatory password reset for users of the Fourth Single Sign-On (SSO) platform.
The next time you log in, you will be informed your credentials are incorrect.
Simply select “Forgot username or password” and follow the instructions to create a new one.
This is a planned update — no action is required until your next login.
MONITORING
about 1 month ago - at 10/25/2025 06:37AM
As part of our ongoing commitment to security, Fourth is implementing a mandatory password reset for users of the Fourth Single Sign-On (SSO) platform.
The next time you log in, you’ll be prompted to reset your password. Simply select “Forgot username or password” and follow the instructions to create a new one.
This is a planned update — no action is required until your next login.
Latest Fourth outages
P1 - FnB- Unable to Login - 24 days ago
P1 - Systems Inaccessible - about 1 month ago
ADVISORY: AWS Outage - about 2 months ago
Critical Issue - Mobile Apps - Intermittent Issues Accessing Mobile Apps - about 2 months ago
ADVISORY - UAE Customers - Internet Issues UAE Region - 3 months ago
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