Outage in Fourth
NOTICE TO CUSTOMERS - Single Sign On
Resolved MajorIncident Report
As part of our ongoing commitment to security, Fourth is implementing a mandatory password reset for users of the Fourth Single Sign-On (SSO) platform.
The next time you log in, you’ll be prompted to reset your password. Simply select “Forgot username or password” and follow the instructions to create a new one.
This is a planned update — no action is required until your next login.
Components affected
Fourth Platform & Single Sign On Fourth Purchasing and Inventory (Adaco) Fourth Analytics Fourth Payroll Fourth Purchase to Pay (Tradesimple) Fourth Recipes and Menus (StarChef) Fourth HR (UK) Fourth Ordering (Marketplace) Fourth Applicant Tracking System (ATS) Fourth Engage & Mobile Apps Fourth Inventory (Stock R9) Fourth FnB (Stock Live) Fourth Labour ProductivityNeed to monitor Fourth outages?
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Latest Updates ( sorted recent to last )
RESOLVED
16 days ago - at 10/31/2025 05:32PM
This incident has been resolved.
MONITORING
20 days ago - at 10/27/2025 09:45AM
As part of our ongoing commitment to security, Fourth is implementing a mandatory password reset for users of the Fourth Single Sign-On (SSO) platform.
The next time you log in, you will be informed your credentials are incorrect.
Simply select “Forgot username or password” and follow the instructions to create a new one.
This is a planned update — no action is required until your next login.
MONITORING
22 days ago - at 10/25/2025 06:37AM
As part of our ongoing commitment to security, Fourth is implementing a mandatory password reset for users of the Fourth Single Sign-On (SSO) platform.
The next time you log in, you’ll be prompted to reset your password. Simply select “Forgot username or password” and follow the instructions to create a new one.
This is a planned update — no action is required until your next login.
Latest Fourth outages
P1 - FnB- Unable to Login - 3 days ago
P1 - Systems Inaccessible - 18 days ago
ADVISORY: AWS Outage - 27 days ago
Critical Issue - Mobile Apps - Intermittent Issues Accessing Mobile Apps - about 1 month ago
ADVISORY - UAE Customers - Internet Issues UAE Region - 2 months ago
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