Outage in Fourth

NOTICE TO CUSTOMERS - Single Sign On

Minor
October 25, 2025 - Started 1 day ago
Official incident page

Incident Report

As part of our ongoing commitment to security, Fourth is implementing a mandatory password reset for users of the Fourth Single Sign-On (SSO) platform. The next time you log in, you’ll be prompted to reset your password. Simply select “Forgot username or password” and follow the instructions to create a new one. This is a planned update — no action is required until your next login.
Components affected
Fourth Platform & Single Sign On Fourth Purchasing and Inventory (Adaco) Fourth Analytics Fourth Payroll Fourth Purchase to Pay (Tradesimple) Fourth Recipes and Menus (StarChef) Fourth HR (UK) Fourth Ordering (Marketplace) Fourth Applicant Tracking System (ATS) Fourth Engage & Mobile Apps Fourth Inventory (Stock R9) Fourth FnB (Stock Live) Fourth Labour Productivity

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Latest Updates ( sorted recent to last )
MONITORING 1 day ago - at 10/25/2025 06:37AM

As part of our ongoing commitment to security, Fourth is implementing a mandatory password reset for users of the Fourth Single Sign-On (SSO) platform.

The next time you log in, you’ll be prompted to reset your password. Simply select “Forgot username or password” and follow the instructions to create a new one.

This is a planned update — no action is required until your next login.

Latest Fourth outages

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ADVISORY - UAE Customers - Internet Issues UAE Region - about 2 months ago
High Priority Incident - Mobile Apps (Ordering, Counting & Receiving) - Intermittent Access Issues - 5 months ago
P1 -SSO- Unable to login single sign on - 6 months ago

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