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Outage in Fragment

Elevated error rate in eu-west-1

Resolved Minor
November 12, 2025 - Started 3 months ago - Lasted 12 days

Incident Report

Since 2025-11-11 22:58 UTC we are seeing elevated error rates on API calls. This is an intermittent error and retries will work. We are working with AWS support to investigate and mitigate this issue.

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Latest Updates ( sorted recent to last )
MONITORING 3 months ago - at 11/12/2025 12:53AM

This issue is now resolved. AWS confirmed it was a service issue on their side.

INVESTIGATING 6 months ago - at 08/05/2025 09:58PM

Since 2025-11-11 22:58 UTC we are seeing elevated error rates on API calls. This is an intermittent error and retries will work. We are working with AWS support to investigate and mitigate this issue.

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