Outage in Fragnet Networks

Network issues in New York

Resolved Minor
October 25, 2023 - Started about 2 years ago - Lasted about 16 hours
Official incident page

Incident Report

Our datacenter provider has reported a fiber break in the dark fiber loop between the datacenter and 165 Halsey datacenter. The fiber ring was taken offline to perform a repair. During this time, there will be limited connectivity from some ISPs when trying to reach our servers - depending on how the traffic is routed to us.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 10/26/2023 06:11AM

This incident has been resolved.

IDENTIFIED about 2 years ago - at 10/25/2023 02:01PM

Our datacenter provider has reported a fiber break in the dark fiber loop between the datacenter and 165 Halsey datacenter. The fiber ring was taken offline to perform a repair.
During this time, there will be limited connectivity from some ISPs when trying to reach our servers - depending on how the traffic is routed to us.

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