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Outage in FrankieOne

Intermittent API Errors with V2 Endpoints

Resolved Minor
March 09, 2026 - Started about 1 month ago - Lasted 1 day

Incident Report

We are currently investigating reports of intermittent errors affecting requests to the v2 API endpoints. Some customers may experience occasional failures or error responses when making API calls. At this stage, the root cause of the issue has not yet been identified, and our engineering team is actively reviewing logs and system behaviour to determine the source of the problem. Incident Start Time: 06:10 PM AEDT Impact: • Intermittent failures when calling v2 endpoints • Some API requests may return error responses or time out Next Update: We will share further updates as soon as more information becomes available.

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