Outage in Freckle

Increased Error Rate and Load Times

Resolved Major
October 20, 2025 - Started 8 days ago - Lasted about 8 hours
Official incident page

Incident Report

We are currently experiencing an increased error rate and long load times due to an outage impacting our hosting provider (AWS). We are currently working on ways that we can mitigate these issues in the meantime.
Components affected
Freckle Teacher Freckle Student

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Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 10/20/2025 08:48PM

Issues caused by outage impacting our hosting provider have cleared up. Platform is functioning as expected.

IDENTIFIED 8 days ago - at 10/20/2025 06:30PM

We are continuing to experience increased error rates and load times due to the outage impacting our hosting provider (AWS). We are still working on ways to mitigate these issues.

IDENTIFIED 8 days ago - at 10/20/2025 01:19PM

We are currently experiencing an increased error rate and long load times due to an outage impacting our hosting provider (AWS). We are currently working on ways that we can mitigate these issues in the meantime.

Latest Freckle outages

Unalble to Login Into Classroom - about 1 year ago
Increased Error Rate - over 1 year ago
Elevated Error Rate - over 1 year ago
Elevated Error Rate - over 1 year ago

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