Outage in FreedomPay

Alert: HPX Transaction Processing Latency

Resolved Minor
January 17, 2025 - Started 3 months ago - Lasted about 1 hour
Official incident page

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Outage Details

FreedomPay is currently investigating reports of transaction processing latency with HPX. FreedomPay's Incident Response team is currently investigating the incident and will provide additional updates as soon as they arise.
Components affected
FreedomPay HPX (eCommerce)
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 01/17/2025 09:33PM

FreedomPay has resolved the transaction processing latency issues and all transaction processing has returned to normal.

INVESTIGATING 3 months ago - at 01/17/2025 08:30PM

FreedomPay is currently investigating reports of transaction processing latency with HPX. FreedomPay's Incident Response team is currently investigating the incident and will provide additional updates as soon as they arise.

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