Outage in FreedomPay
Alert: Chase Payment Services - Tandem - US and Canada Processing Issues
Resolved Minor
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Outage Details
FreedomPay is currently investigating reports of transaction processing latency and timeouts with Chase Payment Services - Tandem - US and Canada. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.
Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 06/03/2025 02:49PM
transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Chase Payment Services - Tandem - US and Canada relationship manager.
INVESTIGATING
4 days ago - at 06/03/2025 02:34PM
FreedomPay is currently investigating reports of transaction processing latency and timeouts with Chase Payment Services - Tandem - US and Canada. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.
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