Outage in FreedomPay

Alert: Value Added Services Engine (VAS) Processing Issues

Resolved Minor
July 11, 2025 - Started 23 days ago - Lasted 19 minutes
Official incident page

Need to monitor FreedomPay outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including FreedomPay, and never miss an outage again.
Start Free Trial

Outage Details

FreedomPay is currently investigating reports of transaction processing latency and timeouts with Value Added Services Engine (VAS). Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.
Latest Updates ( sorted recent to last )
RESOLVED 23 days ago - at 07/11/2025 10:42AM

Transaction processing has returned to normal and all issues have been resolved.

MONITORING 23 days ago - at 07/11/2025 10:26AM

FreedomPay has identified the issue causing transaction processing latency with Value Added Services Engine (VAS).  FreedomPay's Incident Response team is currently addressing the issue and will update clients once the issue has been resolved.

INVESTIGATING 23 days ago - at 07/11/2025 10:24AM

FreedomPay is currently investigating reports of transaction processing latency and timeouts with Value Added Services Engine (VAS). Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook