Outage in FreedomPay

Alert: Worldpay Processing Issues

Resolved Minor
November 24, 2025 - Started 20 days ago - Lasted about 2 hours
Official incident page

Incident Report

FreedomPay is currently investigating reports of transaction processing latency and timeouts with Worldpay. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.
Components affected
FreedomPay WorldPay

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Latest Updates ( sorted recent to last )
RESOLVED 20 days ago - at 11/24/2025 07:51AM

Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Worldpay relationship manager.

INVESTIGATING 20 days ago - at 11/24/2025 06:22AM

FreedomPay is currently investigating reports of transaction processing latency and timeouts with Worldpay. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

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