Outage in FreedomPay

Alert: Visa Cardinal Commerce 3D Secure Processing Issues

Resolved Minor
December 05, 2025 - Started 9 days ago - Lasted 19 minutes
Official incident page

Incident Report

FreedomPay is currently investigating reports of transaction processing latency and timeouts with Visa Cardinal Commerce 3D Secure. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.
Components affected
FreedomPay FreeWay FreedomPay Hosted Payment Page (eCommerce) FreedomPay Hosted Payment Controls FreedomPay HPX (eCommerce)

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Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 12/05/2025 09:19AM

Transaction processing has returned to normal and all issues have been resolved.

INVESTIGATING 9 days ago - at 12/05/2025 09:02AM

FreedomPay is currently investigating reports of transaction processing latency and timeouts with Visa Cardinal Commerce 3D Secure. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

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