Outage in FreedomPay

Alert: De Lange Landen Processing Platform Processing Issues

Resolved Minor
January 10, 2026 - Started 3 days ago - Lasted about 3 hours
Official incident page

Incident Report

FreedomPay is currently investigating reports of transaction processing latency and timeouts with De Lange Landen Processing Platform. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.
Components affected
FreedomPay AGCO

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 01/10/2026 06:17PM

transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your De Lange Landen Processing Platform relationship manager.

MONITORING 3 days ago - at 01/10/2026 04:07PM

FreedomPay is in contact with De Lange Landen Processing Platform and is continuing to monitor transaction latency and processing timeouts. We will provided an update to our clients once the issue has been resolved.

INVESTIGATING 3 days ago - at 01/10/2026 03:14PM

FreedomPay is currently investigating reports of transaction processing latency and timeouts with De Lange Landen Processing Platform. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

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