FreedomPay experienced transaction processing latency and timeouts affecting their Stored Value component for 15 minutes. The incident impacted the ability to process stored value transactions normally. The issue was resolved and transaction processing returned to normal operations.
Transaction processing has returned to normal and all issues have been resolved.
FreedomPay is currently investigating reports of transaction processing latency and timeouts with Stored Value. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.
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