Outage in FreedomPay
Alert: Freeway Processing Issues
Resolved MinorIncident Report
Summary AI Generated
FreedomPay's Freeway platform experienced transaction processing latency and timeouts lasting approximately 1.2 hours. The incident response team identified the root cause and worked to remediate it. Transaction processing returned to normal upon resolution with all issues cleared.
FreedomPay is currently investigating reports of transaction processing latency and timeouts with Freeway. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.
Components affected
FreedomPay FreeWayTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 06/23/2026 09:38AM
Transaction processing has returned to normal and all issues have been resolved.
MONITORING
about 1 month ago - at 06/23/2026 08:30AM
FreedomPay has identified the issue causing transaction processing latency with Freeway. FreedomPay's Incident Response team is currently addressing issue and will update clients once the issue has been resolved.
INVESTIGATING
about 1 month ago - at 06/23/2026 08:27AM
FreedomPay is currently investigating reports of transaction processing latency and timeouts with Freeway. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.
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