Outage in FreedomPay
Alert: Visa Cardinal Commerce 3D Secure Processing Issues
Resolved MinorIncident Report
Summary AI Generated
FreedomPay experienced transaction processing latency and timeouts affecting Visa Cardinal Commerce 3D Secure across its eCommerce and hosted payment components, including FreeWay, Hosted Payment Page, Hosted Payment Controls, and HPX. The incident lasted approximately 27 minutes before transaction processing returned to normal and all issues were resolved.
FreedomPay is currently investigating reports of transaction processing latency and timeouts with Visa Cardinal Commerce 3D Secure. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.
Components affected
FreedomPay FreeWay FreedomPay Hosted Payment Page (eCommerce) FreedomPay Hosted Payment Controls FreedomPay HPX (eCommerce)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 09/15/2026 06:37PM
Transaction processing has returned to normal and all issues have been resolved.
INVESTIGATING
1 day ago - at 09/15/2026 06:11PM
FreedomPay is currently investigating reports of transaction processing latency and timeouts with Visa Cardinal Commerce 3D Secure. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.
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