Outage in freistilbox

Database failure

Resolved Major
October 06, 2025 - Started 3 months ago - Lasted about 1 hour
Official incident page

Incident Report

One of our database clusters, db17, suffered a server failure. We're switching operation to the standby node and will be back with an update once we know more.
Components affected
freistilbox Database clusters

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 10/06/2025 01:23AM

Investigation indicated that the failed database node had had a mainboard failure. Data centre staff replaced it with a working server. We restored data synchronization, and cluster db17 is fully working again. We apologize for the outage.

IDENTIFIED 3 months ago - at 10/06/2025 12:34AM

We've successfully switched to the standby node and expect all affected websites to be back online. We're establishing contact with the data centre about the failed database node.

INVESTIGATING 3 months ago - at 10/06/2025 12:22AM

One of our database clusters, db17, suffered a server failure. We're switching operation to the standby node and will be back with an update once we know more.

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