Outage in FreshService

Scheduled infrastructure maintenance with our third party billing service provider

Resolved Minor

April 16, 2023 - Started almost 2 years ago - Lasted 39 minutes

Need to monitor FreshService outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including FreshService, and never miss an outage again.
Start Free Trial

Outage Details

We would like to inform you that our billing provider was performing an infrastructure maintenance upgrade on April 16, 2023 between 04:30 AM and 07:30 AM UTC During this time, there was a brief interruption to our billing system, which could have resulted in temporary issues with payments or access to your account.

Components affected

FreshService Billing FreshService Billing FreshService Billing FreshService Billing

Latest FreshService outages

Support Portal Accessibility Issues - 3 months ago

Issue With O365 Custom Email Service - 3 months ago

Email Delivery Issues - 3 months ago

Email Delivery Issues - 4 months ago

Stop chasing third-party outages across multiple status pages

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3747 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook