Outage in FreshService
Observing slowness while accessing the portal
Resolved Minor
October 07, 2025 - Started 6 months ago
- Lasted 12 minutes
Incident Report
We are currently aware of an ongoing maintenance activity with our service provider that may cause increased latency for a subset of customers in the US region when accessing the application. Our teams are monitoring the situation closely, and we will provide updates as the maintenance progresses
Components affected
FreshService Marketplace FreshService Dashboard FreshService Project Management FreshService Agent Portal FreshService Changes FreshService Self-service portal FreshService Tickets FreshService Automation FreshService Assets FreshService Releases FreshService Solutions FreshService Billing FreshService Alert Management FreshService ProblemsNeed to monitor FreshService outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest FreshService outages
Issue with Alert Workflow Execution - 1 day ago
Partial Outage in IND Region - 7 days ago
Incoming Email Delays for Custom Mailboxes - 16 days ago
Service Disruption in Middle East Region - about 1 month ago
Service Disruption: Connectivity Issues in Middle East Region - about 1 month ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6020 services available
Integrations with
