Outage in FreshService

Issue with notifications delivery

Resolved Minor
August 21, 2024 - Started about 1 year ago - Lasted about 4 hours

Incident Report

We are currently facing issues with delivering Agent in app notifications and agent mobile app notifications. We are working closely with our Engineering team to resolve this issue. Further updates to follow.
Components affected
FreshService In-App Notifications FreshService Assets FreshService Mobile Notifications

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