Outage in Front

Search is affected for some customers in [us-west-1][by_company_00009]

Resolved Minor
August 08, 2022 - Started about 3 years ago - Lasted about 1 hour
Official incident page

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Outage Details

We're currently investigating search delays and search unavailability for some customers.
Components affected
Front Search engine
Latest Updates ( sorted recent to last )
MONITORING about 3 years ago - at 08/08/2022 08:21PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 3 years ago - at 08/08/2022 07:56PM

Searching functionality is recovering.
We're still working through a backlog of messages to index.

IDENTIFIED about 3 years ago - at 08/08/2022 07:44PM

We found the root cause of the issue and are working on resolving it.

INVESTIGATING about 3 years ago - at 08/08/2022 07:18PM

We're currently investigating search delays and search unavailability for some customers.

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