Outage in Front

Elevated errors on imports of O365 Calendars [office365]

Resolved Minor
March 08, 2023 - Started almost 2 years ago - Lasted about 4 hours
Official incident page

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Outage Details

We are seeing unexpected errors while syncing O365 calendars to Front.
Components affected
Front O365 Front Calendar
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 03/08/2023 11:58PM

We've finished deploying the fix and confirmed it is working as intended.

IDENTIFIED almost 2 years ago - at 03/08/2023 10:47PM

Working with Microsoft, we've identified the issue. We're working on a fix and will update again when we deploy it.

INVESTIGATING almost 2 years ago - at 03/08/2023 10:19PM

Front is in contact with Microsoft's support team and working with them to isolate the issue.

INVESTIGATING almost 2 years ago - at 03/08/2023 08:43PM

Our investigation so far shows that the errors only affect syncing recurring events from O365 calendars to Front calendars. Continuing to investigate root cause.

INVESTIGATING almost 2 years ago - at 03/08/2023 08:21PM

We are seeing unexpected errors while syncing O365 calendars to Front.

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