Outage in Front

Partner incident impacting Front Channel Creation and Onboarding

Resolved Minor

August 30, 2023 - Started over 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

Monitoring our partner incident page for further updates

Components affected

Front SMTP (non-Gmail / O365)

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Latest Updates ( sorted recent to last )

RESOLVED over 2 years ago - at 08/31/2023 02:29AM

Partner APIs are now operational and will continue to be monitored. We will provide further updates if further impact occurs.

MONITORING over 2 years ago - at 08/31/2023 02:18AM

We are continuing to monitor partner incident status updates. No timeline currently provided. Specific to SMTP channel creation

MONITORING over 2 years ago - at 08/31/2023 01:44AM

Monitoring our partner incident page for further updates

Latest Front outages

App not responding - about 1 month ago

Errors loading conversations - about 1 month ago

Delegated inboxes not visible - about 2 months ago

[by_company_00017] Front App Outage - 2 months ago

Some Canadian customers are experiencing degraded messaging capability - 3 months ago

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