Outage in Front

Failures to send emails on Gmail channels [gmail]

Resolved Minor
August 09, 2024 - Started about 1 year ago - Lasted about 4 hours
Official incident page

Incident Report

We are continuing to see failures sending emails on Gmail channels for a small number of customers following Gmail's incident from yesterday and are investigating.
Components affected
Front Gmail

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 08/09/2024 11:39PM

A workaround has been implemented and we've observed a full recovery.

IDENTIFIED about 1 year ago - at 08/09/2024 10:32PM

We have identified an issue and filed a bug report with Google. In the meantime, we are deploying a potential mitigation to alleviate the problem.

INVESTIGATING about 1 year ago - at 08/09/2024 07:26PM

We are continuing to investigate this issue.

INVESTIGATING about 1 year ago - at 08/09/2024 07:26PM

We are continuing to see failures sending emails on Gmail channels for a small number of customers following Gmail's incident from yesterday and are investigating.

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