Outage in Front

[us-west-2] Increased failure rate on public API

Resolved Major
November 18, 2024 - Started about 1 month ago - Lasted about 2 hours
Official incident page

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Outage Details

We are seeing an increase in 5xx errors on our public API in us-west-2 region, which may also affect the ability to send/receive messages on some channels.
Components affected
Front API and integrations
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/18/2024 10:18PM

This incident has been resolved.

MONITORING about 1 month ago - at 11/18/2024 08:44PM

The increased rate of errors has subsided as of approximately 10 minutes ago, but we are still determining the root cause.

INVESTIGATING about 1 month ago - at 11/18/2024 08:03PM

We are seeing an increase in 5xx errors on our public API in us-west-2 region, which may also affect the ability to send/receive messages on some channels.

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