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This incident has been resolved.
We are seeing AI Answers in Chat back to being fully operational. We will continue monitoring.
We are seeing AI Answers in Chat back to being fully operational. We will continue monitoring.
AI Answers functionality in Chat is degraded due to an outage with an upstream provider. We are working on a mitigation. In the meantime, AI Answers chatbot nodes will follow the "AI doesn't resolve the inquiry" branch.
We're investigating some errors only affecting our AI answers functionality with Chat
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