Outage in Front

[office365] Some customers experiencing delays receiving messages on Office365 channels

Resolved Minor

April 25, 2025 - Started 9 months ago - Lasted about 5 hours
Official incident page

Incident Report

We are currently investigating delays for inbound messages on some Office365 channels.

Components affected

Front O365

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Latest Updates ( sorted recent to last )

RESOLVED 9 months ago - at 04/25/2025 03:19PM

Issue is not resolved, opening a partner incident instead: https://front-partners.statuspage.io/incidents/sdln9wvbqdb7

Please contact Microsoft for assistance with an affected mailbox.

INVESTIGATING 9 months ago - at 04/25/2025 11:42AM

We are continuing to investigate this issue.

INVESTIGATING 9 months ago - at 04/25/2025 10:28AM

We are currently investigating delays for inbound messages on some Office365 channels.

Latest Front outages

App not responding - about 1 month ago

Errors loading conversations - about 1 month ago

Delegated inboxes not visible - about 2 months ago

[by_company_00017] Front App Outage - 2 months ago

Some Canadian customers are experiencing degraded messaging capability - 3 months ago

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