Outage in Front

API Latency [eu-west-1][by_company_00006]

Resolved Minor
September 01, 2025 - Started 28 days ago - Lasted about 4 hours
Official incident page

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Outage Details

We are currently investigating reports of increased latency affecting a subset of customers in the EU region. Impact: Some customers in EU may experience slower response times or intermittent delays when using our app. Not all customers in this region are affected.
Latest Updates ( sorted recent to last )
RESOLVED 27 days ago - at 09/01/2025 05:52PM

This incident has been resolved.

MONITORING 27 days ago - at 09/01/2025 03:02PM

Response times are stabilizing, though we continue to actively monitor the situation to ensure the issue is fully resolved.

IDENTIFIED 27 days ago - at 09/01/2025 02:53PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 28 days ago - at 09/01/2025 02:05PM

We are continuing to investigate this issue.

INVESTIGATING 28 days ago - at 09/01/2025 02:05PM

We are currently investigating reports of increased latency affecting a subset of customers in the EU region.

Impact: Some customers in EU may experience slower response times or intermittent delays when using our app.
Not all customers in this region are affected.

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