Outage in Front
Delay importing new messages from Gmail
Resolved MinorIncident Report
We have an ongoing issue causing delays importing new messages from all gmail channels. We have identified the issue and are currently working on a fix
Components affected
Front GmailTrusted by 1000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 09/13/2025 12:00AM
All channels should now be recovered
MONITORING
7 months ago - at 09/12/2025 11:31PM
Continuing to monitor our backlog of messages, the majority of channels have recovered - but still have a small segment still catching up
MONITORING
7 months ago - at 09/12/2025 10:44PM
Fixes are currently rolling out, we are monitoring backlog of unimported messages
IDENTIFIED
7 months ago - at 09/12/2025 10:32PM
We have an ongoing issue causing delays importing new messages from all gmail channels. We have identified the issue and are currently working on a fix
Latest Front outages
Delays receiving emails from Gmail and Office channels in [us-west-2] - about 2 months ago
Shared inboxes not visible in the mobile app - about 2 months ago
Message import delayed - 2 months ago
Front is inaccessible - 3 months ago
Microsoft Office365 Incident - 3 months ago
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