Outage in Front

Delay importing new messages from Gmail

Resolved Minor
September 12, 2025 - Started 1 day ago - Lasted about 2 hours
Official incident page

Need to monitor Front outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Front, and never miss an outage again.
Start Free Trial

Outage Details

We have an ongoing issue causing delays importing new messages from all gmail channels. We have identified the issue and are currently working on a fix
Components affected
Front Gmail
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 09/13/2025 12:00AM

All channels should now be recovered

MONITORING 1 day ago - at 09/12/2025 11:31PM

Continuing to monitor our backlog of messages, the majority of channels have recovered - but still have a small segment still catching up

MONITORING 1 day ago - at 09/12/2025 10:44PM

Fixes are currently rolling out, we are monitoring backlog of unimported messages

IDENTIFIED 1 day ago - at 09/12/2025 10:32PM

We have an ongoing issue causing delays importing new messages from all gmail channels. We have identified the issue and are currently working on a fix

Burned by Vendor Downtime? Never Again with Our Status Page Aggregator

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook