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Outage in Front

Microsoft Office365 Incident

Resolved Major
January 22, 2026 - Started 4 days ago - Lasted about 9 hours
Official incident page

Incident Report

Microsoft Office365 is experiencing an outage affecting some Front channels: "Users may be seeing degraded service functionality or be unable to access multiple Microsoft 365 services." Front is unable to send or receive messages for affected customers. Their status page is available at https://status.cloud.microsoft/.
Components affected
Front O365

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 01/23/2026 05:36AM

Microsoft is still reporting service degradation, but it's not impacting Front. We'll continue monitoring the situation in case it changes.

MONITORING 3 days ago - at 01/23/2026 03:28AM

Microsoft appears to have recovered, and we're no longer seeing any impact on Office 365 channels. All pending messages have been delivered. We're continuing to monitor the situation closely.

IDENTIFIED 4 days ago - at 01/22/2026 08:49PM

Microsoft Office365 is experiencing an outage affecting some Front channels: "Users may be seeing degraded service functionality or be unable to access multiple Microsoft 365 services." Front is unable to send or receive messages for affected customers. Their status page is available at https://status.cloud.microsoft/.

Latest Front outages

Front is inaccessible - 3 days ago
App not responding - about 1 month ago
Errors loading conversations - about 2 months ago
Delegated inboxes not visible - about 2 months ago

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